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ACCESS TO JUSTICE IN A DIGITALIZED WORLD

By Shruti Singh, Pooja Kapur & Apara Mahishi

“An injustice anywhere is a threat to justice everywhere”
Access to justice is the capability to seek that remedy through various means available in a democracy. When the world was hit with pandemic, the courts recognized an urgent need to shift to virtual means so that there is no stagnancy in accessing justice, which is a basic human right. With technological advancement, justice has gained a global identification. It is now possible to overcome the barriers of geography or income and achieve effective and round-the-clock access to justice. In this research paper, an effort is made to highlight the aspects of digitalization of access to justice in India. The study of the larger concept of access to justice, keeping in mind the constitutional as well as international aspect is done. Focusing on the shift of achieving justice through an online mode and its benefits, the paper critically analyzes the present initiatives or programs taken up by the government. The research also involves empirical data on the accessibility of the internet and the use of technology to solve legal grievances by the people in India. A comparison with other countries is also done to better understand the proper functioning of the virtual courts and other e-legal services in other jurisdictions. By finding out the loopholes in digital modes of access to justice, there is a question raised as to how prepared India is for a technological shift. Through this paper, certain recommendations are proposed to answer these questions on access to justice with the help of technology.
Keywords: Access to justice, Digital divide, Technology, Digital literacy, Globalization.

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